For returns or exchanges, email within 30 days from the date of purchase.


If there is a manufacturer defect, we will gladly exchange the product for the same color.
We will refund your shipping amount when received.

If you are simply returning your product within the 30 day policy, we will refund the amount on the same credit card that was used to purchase. Shipping fees will not be refunded.


If the products are in new condition, you may exchange your product for a different color. Shipping fees will not be refunded.

Mail your returned item to:

Christina Choi Cosmetics
500 Sutter St. #903
San Francisco, CA. 94102

Your item must be in its original unused condition to be returned or exchanged, unless there is a manufacturer defect.

Securely wrap the package and send your return to the address above via Parcel Post from the US Postal Services (USPS) to ensure prompt credit or exchange.

Contact info to include with your return:

  • Your name
  • Address
  • Phone number
  • Email address
  • order number
  • Note explaining return or exchange

Christina Choi Cosmetics is not responsible for returned articles lost during transit.

Changes to our return/exchange policy

If we decide to change or update our return/exchange policy, we will post those changes on this page.